Verify sending domain for delivery notifications

Want to prevent delivery notifications from landing in customers’ SPAM folder?

Start sending emails from a custom email domain and boost email delivery rates. AfterShip enables you to use CNAME entries for verification of “Send from” email addresses. AfterShip sends out delivery notifications using Sendgrid. Points to consider if you use SPF (Sender Policy Framework)

• You can include SendGrid to the existing SPF record
• You need to add CNAME entries at AfterShip’s end

🔗 Create CNAME records 

1. Go to Notifications > Verify Domain
2. Create 3 CNAME records with the below-mentioned values at your domain's DNS settings and save changes

3. Go to Notifications once CNAME entries are added > Verify

It may take up to 24-48 hours to reflect the changes.

✅ Verify domain using a custom DKIM selector

If CNAME records pre-exist in SendGrid, follow the below-mentioned steps.

1. Go to Notifications > Verify Domain
2. Create 3 CNAME records with the below-mentioned values at your domain's DNS settings. Instead of creating entries starting with values s1 & s2, you need to use a01 and a012 respectively.

3. Save changes

Once CNAME entries using the custom DKIM selector are created, contact us at support@aftership.com so that we can check the entires at our end.

🔗 Add SendGrid to an existing SPF record

Insert include:sendgrid.net to the existing SPF record. For example, if your SPF record is something like this:

v=spf1 a -all

Modify it as mentioned below: 

v=spf1 a include:sendgrid.net -all