Verify sending domain for shipping notifications

Verification of the domain for shipping notifications ensures that the emails being received are delivered in the inbox and not the spam folder of the recipient. AfterShip provides CNAME entries to be utilized for verification of the domain with which customers are notified.

CNAME record entries verification

Create three CNAME records to your domain's DNS settings in order to verify the domain.

  1. Go to Notifications settings
  2. Click on Verify Domain
  3. Three entries will appear on pop up window. 
  4. Create CNAME records to your domain's DNS settings. It may take a few hours to reflect these settings.
  5. Once CNAME entries added, go to Notifications settings
  6. Click on Verify

Example: 

                    CNAME                        Value      
aftership  xxxxxxxabc.sendgrid.net
s1._domainkey s1._domainkey.xxxxxxxabc.sendgrid.net
s2._domainkey s2._domainkey.xxxxxxxxabc.sendgrid.com

Note: AfterShip uses Sendgrid to send out notification from an AfterShip account. For pre-existing CNAME records in Sendgrid, use custom DKIM selector to verify sending domain of the notifications.

Example: 

                    CNAME                        Value      
aftership  xxxxxxxabc.sendgrid.net
s1._domainkey a01._domainkey.xxxxxxxabc.sendgrid.net
s2._domainkey a012._domainkey.xxxxxxxxabc.sendgrid.com

Instead of values starting with s1 & s2 use a01 and a012 respectively.

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