AfterShip is a tracking solution provider and do not physically handle the shipment of packages in any way. AfterShip is integrated with 400+ couriers to track and display the latest status of your package only. That is why AfterShip cannot help with changing the address for the package.
Your address is maintained by your courier/shipping company and they are solely responsible to take care of your delivery along with seller/shipper.
What should you do?
- Reach out to your courier/shipping company along with your shipment tracking number and additional details e.g. name, address etc.
- Request your courier/shipping company to change your address.
- In case you do not have tracking number with you or you are not sure about which courier/shipping company is handling your package, please reach out to your seller/shipper to obtain this information.
For courier phone number and shipment tracking, please visit: https://www.aftership.com/courier