AfterShip is a tracking solution provider and do not physically handle the shipment of packages in any way. AfterShip is integrated with 400+ couriers to track and display the latest status of your package only. That is why AfterShip is unable to help you schedule parcel collection from courier office.
What should you do?
- Call your courier company local office to confirm pick up location.
- In case your courier company does not have office in your city, please go and visit their tie up companies office. e.g. China EMS (ePacket) delivery is taken care by USPS once package reaches USA. If you wish to pick up your packet in USA, please reach out to USPS nearest location in above example.
- In case you do not have tracking number with you or you are not sure about which courier/shipping company is handling your package, please reach out to your seller/shipper to obtain this information.
For courier phone number and shipment tracking, please visit: https://www.aftership.com/courier