Subtags are predefined status available at AfterShip's end. The checkpoint messages received from couriers are mapped to these subtags for additional information on shipments.
💡 For example, when the package departs from the facility, then it is mapped to Subtag Code: InTransit_007 with subtag departure scan. The list below explains the different subtags.
The subtags are explained below with a little description of each.
|
Subtag |
Description |
Subtag Code |
|
Delivered |
Shipment delivered successfully |
Delivered_001 |
|
Picked up by the customer |
Package picked up by the customer |
Delivered_002 |
|
Sign by customer |
Package delivered to and signed by the customer |
Delivered_003 |
|
Delivered and received cash on delivery |
Package delivered to the customer and cash collected on delivery |
Delivered_004 |
|
Exception |
Delivery of the package failed due to some shipping exception |
Exception_001 |
|
Customer moved |
Delivery of the package failed as the customer relocated |
Exception_002 |
|
Customer refused delivery |
Delivery of the package failed as the recipient refused to take the package due to some reason |
Exception_003 |
|
Delayed (Customs clearance) |
Package delayed due to some issues during the customs clearance |
Exception_004 |
|
Delayed (External factors) |
Package delayed due to some unforeseen reasons |
Exception_005 |
|
Held for payment |
The package being held due to pending payment from the customer's end |
Exception_006 |
|
Incorrect Address |
Package not delivered due to incorrect recipient address |
Exception_007 |
|
Pick up missed |
Package available for the pickup but not collected by the customer |
Exception_008 |
|
Rejected by carrier |
Package rejected by the carrier due to noncompliance with its guidelines |
Exception_009 |
|
Returning to sender |
The package returned to the original sender |
Exception_010 |
|
Returned to sender |
The package returned to the sender |
Exception_011 |
|
Shipment damaged |
Shipment damaged |
Exception_012 |
|
Failed Attempt |
The delivery of the package failed due to some reason. Courier usually leaves a notice and will try to deliver again |
AttemptFail_001 |
|
Addressee not available |
Recipient not available at the given address |
AttemptFail_002 |
|
Business Closed |
Business is closed at the time of delivery |
AttemptFail_003 |
|
In Transit |
Shipment on the way |
InTransit_001 |
|
Acceptance scan |
Shipment accepted by the carrier |
InTransit_002 |
|
Arrival scan |
Shipment arrived at a hub or sorting center |
InTransit_003 |
|
Arrived at the destination country |
International shipment arrived at the destination country |
InTransit_004 |
|
Customs clearance completed |
Customs clearance completed |
InTransit_005 |
|
Customs clearance started |
Package handed over to customs for clearance |
InTransit_006 |
|
Departure Scan |
Package departed from the facility |
InTransit_007 |
|
Problem resolved |
Problem resolved and shipment in transit |
InTransit_008 |
|
Forwarded to a different delivery address |
Shipment forwarded to a different delivery address |
InTransit_009 |
|
Info Received |
The carrier received a request from the shipper and is about to pick up the shipment |
InfoReceived_001 |
|
Out for Delivery |
The package is out for delivery |
OutForDelivery_001 |
|
Available for pickup |
The package arrived at sorting center and is available for pickup |
OutForDelivery_002 |
|
Customer contacted |
The customer is contacted before the final delivery |
OutForDelivery_003 |
|
Delivery appointment scheduled |
A delivery appointment is scheduled |
OutForDelivery_004 |
|
Pending |
No information available on the carrier website or the tracking number is yet to be tracked |
Pending_001 |
|
Expired |
No tracking information of the shipment, from last 30 days |
Expired_001 |