Tracking shipments accurately is integral to improve performance and deliver an enhanced post-purchase customer experience. With AfterShip tracking tools, proactive delivery updates can be sent to shoppers. Also, they can track shipments effortlessly with the click of a button.
📄 Show tracking information at the store
Insert Track Button to your store or embed it on the order history page. Shoppers can check the order status by entering a tracking number or by automatically adding the tracking number and courier on the store page.
AfterShip API is a more advanced way to display tracking results directly at your site without asking the shoppers to manually input tracking numbers. Unlike Track Button, you have full control over the design of tracking results presentation.
✈ Branded tracking page
AfterShip branded tracking can be embedded to any page at the store. Provide the tracking page URL within email and SMS notifications to support tracking. Shipments can be tracked with a tracking number and/or order number and email address.
Create a branded tracking page and
📌 Easily track orders and get real-time status
📌 Promote brand with your logo and URL
📌 Reduce customer inquiries
📌 Display social media content
📌 Engage shoppers after-sales
❌ Incorrect tracking status
AfterShip fetches the tracking data from the courier’s official website and reflects the same tracking information to the shoppers. When there is an update regarding a tracking number, AfterShip automatically analyzes the tracking information and maps it to one of the corresponding statuses like “ In transit”, etc. In case of any discrepancies in tracking contact the support team at firstname.lastname@example.org.