Introduction to AfterShip

AfterShip is a shipment tracking platform for eCommerce businesses to improve the post-purchase customer experience. It provides shoppers with a branded tracking experience, allowing them to track shipments seamlessly, and get notified about the delivery updates. AfterShip also empowers brands to analyze their shipping performance across 600+ couriers worldwide.

Key features

📃 Branded tracking page

With the branded tracking page shoppers can track their orders effortlessly for status updates. The branded tracking page is also an important marketing asset to promote your brand and engage customers after-sales. Whether customizing the tracking page with the brand logo or updating the display language for personalized customer experience, AfterShip branded tracking page has got you covered.

🔔 Notify shoppers

Send branded notifications for different checkpoint statuses like in transit, out for delivery, delivered, an exception occurred or delivery attempt failed. This greatly reduces inquiries by eliminating the need to contact customer service for updates.

📊 Business Intelligence / Shipping Analytics

AfterShip analytics feature gives you an overview of shipping and tracking page performance. It allows you to study customer behavior by calculating the number of visitors, session duration, and marketing clicks. You can tailor reports on the basis of filters(date, metric, dimension and precision) to determine data like the number of shipments tracked, exception shipments, delivery rate(percentage of shipments delivered), etc.

🔗 Integration with shipping cart solutions 

AfterShip allows integration with eCommerce systems and plugins like Shopify, Bigcommerce, Woocommerce, eBay, Magento and many more. Automatically import tracking numbers from shopping carts, marketplaces, and CSV to streamline shipping processes.       

💻 API/Webhooks integration

AfterShip offers easy API and webhook integration. Enable tracking functionality with AfterShip API and receive real-time data using webhooks.

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