Shoppers track their orders frequently for status updates from the courier. AfterShip keeps them updated by sending customized delivery notifications and engages buyers after-sales.
⏰ Give a detailed update with
✅ Email: you can add the tracking number, branded tracking page URL, courier name, order id, detailed status, courier contact details, and other details
✅ SMS: you can mention store name, tracking number, branded tracking page URLcourier name, status, and other details
You can personalize the content for different triggers by inserting brand logos and Merge Tags.
✏ Edit notification template
- Go to AfterShip notification settings > Edit template for events you want to notify shoppers with
Note: Customization of SMS notifications is available for selected countries. Before sending these notifications, please check the rules followed by telecom authorities in different countries.