Customize notifications

The available notifications to be sent from your AfterShip account can be customized to better match requirements as per the product you sell.

Email customization

Customize at Settings > Notifications for various statuses

  • Edit notification content for different triggers (HTML)
  • Insert logo or any image
  • Use Merge Tags to automate messages

SMS customization

Customize at Settings > Notifications:

  • Edit notification content for different triggers
  • Use Merge Tags to personalize messages

Note: SMS notifications customization is not available for all countries, please check rules and laws set up by related telecom authority in a country. 

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