Learn about the order lookup widget

You can now add an order lookup widget to your eCommerce store in just a few minutes and easily customize the settings.  

Which features can be customized? 

Lookup options

You can enable shoppers to track shipments with

  • Tracking number
  • Order number and email
  • Both of the above options. By default, both of the above-mentioned options will be enabled. 

Widget style

Customize the widget in step with your brand and deliver a completely branded tracking experience to shoppers. 

  • Label: it is the text displayed on the Track button (default value: Track). It must be less than 20 characters.
  • Color: you can change the text and background color of the track button. It must be a 6-digit HEX number. Default track button text color:  #ffffff, default track button background-color: #f9a31a. 
  • Icon: you can remove the AfterShip logo from the track button by enabling the “Hide icon” option. 
  • Size: change the track button width. AfterShip provides you with three options small, medium, and large (default).

What other features can you enable?

All you need to do is - add a few lines of codes, and you can customize the track button with various other features. 

  • Pre-input tracking number: specify the field “data-tracking-number” and shoppers will be able to track orders in 1-click. It’s applicable only if the lookup option is “Tracking number”. 
  • Hide tracking number: specify the field “data-hide-tracking-number”. It’s applicable only if you have enabled the pre-input tracking number option. 
  • Modify track button width: mention the width of the track button in px using the “ data-width” field. Applicable only if “data-responsive” is false.

You can specify other parameters as well.







Lookup method of the widget. Can be `tracking-number`(default), `order-number-and-email`, or `both` .



Website domain of the tracking page. Can be `your_shortcode.aftership.com` (default), `track.aftership.com`, or custom domain



Text displayed on the Track button, which must be less than 20 characters. Default is `Track`.



The background color of the Track button, which must be a 6-digit HEX number. Default is `#f9a31a`.



Text color of the Track button, which must be a 6-digit HEX number. The default value is `#ffffff`.



Specifies whether to hide the AfterShip's icon, `true` or `false` (default).



The Track button is available in 3 sizes: `small`, `medium`, and `large` (default).



Specifies whether to make the order lookup widget mobile responsive, `true` (default), or `false`.



Specifies a carrier code in the AfterShip system. If this parameter does not exist (default), AfterShip will detect the carrier automatically. Learn more about carrier detection


Add track button code to your store

  1. Go to your store > Select a web page to add track button 
  2. Copy the code from the Order lookup widget page and paste it on the required web page
  3. Save changes
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